A: We hold HACCP, FSSC 22000, KOSHER, and HALAL certifications, ensuring compliance with global food safety, religious, and ethical standards. Additionally, we align with ESG (Environmental, Social, Governance) frameworks and can provide documentation for REACH, FDA, or other region-specific regulatory requirements upon request.
A: We operate as a value-added distributor with strategic bulk-purchasing agreements and a vertically integrated supply chain. Our partnerships with upstream manufacturers allow us to guarantee quality consistency, competitive pricing, and scalability while maintaining rigorous oversight of production processes.
A: Our standard MOQ is 1,000 kg per SKU, though this may vary depending on product complexity or raw material availability. For smaller trial orders, we offer flexible solutions with adjusted pricing to accommodate client needs while maintaining cost efficiency.
A: We guarantee a 24-hour response window for all technical and commercial inquiries. For urgent matters, our dedicated procurement support team is available via priority channels.
A: We offer 500g complimentary samples for domestic address in China. For international partners, samples are subject to a prepaid courier fee (refundable upon confirmed order placement). All samples include batch-specific quality reports.
A: We support T/T , L/C , and D/P. For long-term partners, we offer tailored terms such as staggered payments or escrow services to balance risk and trust.
A: Lead times range from 3–30 days, contingent on raw material stock levels and order volume.
A: We default to FOB, CIF, or DAP but adapt to client-preferred terms. For complex shipments, we partner with Tier-1 freight forwarders to optimize routing and minimize customs clearance delays.
A: Yes. We offer product liability insurance and a 12-month warranty against manufacturing defects. Non-conforming goods are replaced or refunded within 30 days, with expedited reshipment at our cost.